Privacy Policy for Rimote eye app and web portal

Effective Date: 09/10/2023

This Privacy Policy governs the collection, use, and disclosure of personal information by Rimote Eye ("we," "our," or "us") when you use our Smart School Application (the "App") in India.

  1. Information We Collect

a. Personal Information: We may collect personal information you provide directly to us, such as your (Parent’s) name, email address, contact details, and other identifying information when you register for an account or use certain features of the App.

b. Academic Information: The App may collect academic data such as grades, attendance records, and other educational information necessary to provide educational services.

c. Usage Data: We may collect information about how you use the App, including the time and date of your visits, the features you interact with, and your interactions with other users.

d. Device Information: We may collect information about the device you use to access the App, such as the device type, operating system, unique device identifiers, and mobile network information.

e. Location Information: With your explicit consent, we may collect and process information about school vehicles or school locations with our devices. But we are not using your precise location through GPS or similar technologies when you use the App.

  1. Use of Information

a. Providing Services: We use the information collected to provide, maintain, and improve the features and functionality of the App, including facilitating communication between users, delivering personalized content, and enhancing user experience.

b. Academic Purposes: We may use academic information to provide educational services, track progress, and generate reports for students, parents, and educational institutions.

c. Communication: We may use your email address and other contact details to send you important notifications, updates, or promotional materials related to the App, but you can opt-out of such communications at any time.

d. Analytics: We may use aggregated and anonymized data for analytics purposes to understand user behavior, trends, and to improve the performance of the App.

e. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

  1. Information Sharing and Disclosure

a. Third-party Service Providers: We may share your information with trusted third-party service providers who assist us in operating, maintaining, or enhancing the App. These service providers are obligated to keep your information secure and confidential.

b. Users and Public Information: Certain information you provide, such as your name and profile picture, may be visible to other users of the App. Be cautious about sharing sensitive or private information through public features of the App.

c. Academic Information Sharing: Academic information may be shared with teachers, administrators, and educational institutions for educational purposes.

d. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you before your personal information becomes subject to a different privacy policy.

e. Legal Requirements: We may disclose your information when required by law or in response to valid requests from public authorities.

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage can be guaranteed to be completely secure, and we cannot ensure the absolute security of your data.

  1. Your Choices

a. Account Information: You can review your account information within the App's settings.

b. Location Data: You can control the App's access to your location data through your device settings.

c. Communication Preferences: You can manage your communication preferences by adjusting your settings or opting out of promotional emails.

  1. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove the information promptly.

  1. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or within the App.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@rimotetech.com

Attn. Privacy policy officer

Rimote Pte. Ltd.

Singapore.

Asic Networking Services Pvt ltd.,

Pune , India.

Contact no.: 8552000042

By using Rimote eye “the Smart School Application”, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not agree with the practices described herein, please do not use the App.